Business process management (BPM) is a bit art and science. We work with clients to understand not only what they want to automated with software but why they are doing it in the first place. As we get an understanding of a clients business processes we start making suggestions on what can be handled via software, what needs to stay with staff members and what can be better handled by both. BPM software allows our clients to free up key resources to make important decisions while software manages the more routine portions of their business. Our clients are often surprised by how much computers and software can handle for them.