Case Studies / Armada
Security
Business Optimization
Process Management
Web App Development
Switchbox built ARMADA Track, a secure web-based HR and talent management platform for Armada LTD.—enabling recruitment, vetting, and onboarding of over 1,000 highly specialized security personnel across global engagements, with a 14-year ongoing partnership.
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Candidates managed in the system
0 years
Ongoing partnership with Switchbox
The Challenge
Evolving threats strain deployment
The security and preparedness landscape has evolved significantly. Today’s events demand considerations such as mass gathering protocols, evacuation strategies, public-private partnerships, metal detectors, drone security, snipers, bomb detection equipment, and canine units.
Armada LTD. possesses a substantial pool of qualified personnel globally, making resource prioritization and allocation challenging. Identifying individuals with the necessary subject matter expertise who can also function as project managers, customer service representatives, and Armada representatives has become increasingly difficult.
Switchbox was engaged to develop a unique web-based HR tool designed for the recruitment, vetting, and onboarding of personnel within this specialized industry.
Our Approach
Designing a specialized talent platform for a unique industry
Switchbox worked with Armada’s leadership to define the full scope of their talent management challenge—from identifying candidates with hyper-specific subject matter expertise across global locations, to managing the vetting, documentation, and onboarding workflows required in a security-clearance environment.
We designed a secure, web-based platform architecture with role-specific access for HR, project managers, and business development—and scoped the search and recommendation engine based on Armada’s real-world candidate criteria including location, clearance level, certifications, language skills, and compensation expectations.
What We Built
A platform that mobilized specialized talent
Armada’s custom, secure, web-based platform enables management to establish human capital growth strategies. Human resources, project managers, and business development can collaboratively define candidate requirements aligned with current and future opportunities.
The system recommends jobs to over 1,000 existing candidates and proactively distributes opportunities to new prospects. Beyond identification, the system tracks candidates through online application, interviews, vetting, and onboarding. Recruiters, business development managers, and project managers can directly interact with candidates within the system, ensuring all communications, vetting steps, and document collection are time-stamped and linked to each candidate.
The Results
Agility fuels expansion
Armada has continued to invest in their internal online web portal ‘ARMADA Track’ and has seen tremendous growth in their industry as a result.
Armada’s President, Tom Foos, stated: ‘ARMADA Track is always evolving and Switchbox continues to provide Armada with superior web platform consulting and programming services. The Switchbox team have been fantastic to work with over the past fourteen years.’
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