Case Studies

Powered by RKd Membership Feature

About RKd Solutions and Dueling Axes

Dueling Axes started in Columbus, OH as an urban axe throwing lounge in a young industry, which was fairly unknown when it first emerged. Dueling Axes’ mission is to provide a one-of-a-kind experience and atmosphere for axe throwing. Conveniently located in the downtown Columbus area, New Albany/Gahanna, and now the newly opened Las Vegas. Dueling Axes provides a lounge atmosphere where friends can eat, drink, and throw axes with a variety of gameplay options.

Client

RKd

Website

https://poweredbyrkd.com/

The Challenge: Losing Deals Without Membership Capabilities

As axe throwing grew in popularity, Dueling Axes emerged as a leader in the space—offering a premium lounge-style experience in Columbus, New Albany, and now Las Vegas. Behind the scenes, their operations were powered by RKd Solutions, a custom software platform built by Switchbox using Ruby on Rails and React.

But RKd hit a wall. Despite its flexibility, the platform lacked one key feature: membership management. As they pitched to prospective clients—especially recurring-revenue businesses—this missing functionality was a dealbreaker. RKd was losing valuable growth opportunities simply because it couldn’t support memberships out of the box.

The Solution: A Fully Custom, Location-Specific Membership Platform

Switchbox stepped in to extend the RKd platform with a tailor-made membership module. Key features included:

Custom membership types per location, allowing each venue to define their own tiers, perks, and pricing
A member dashboard where users can view their membership status, track usage hours, and make reservations
Tools for updating payment info, changing plans, renewals, and viewing visit history—all self-service and user-friendly

This functionality was built to scale across multiple venues, helping clients create branded, flexible membership programs with ease.

The Outcome: A Growth Engine for RKd and its Clients

Thanks to the new membership features, RKd can now pitch to—and win—clients that rely on recurring revenue models. Their platform has become significantly more marketable, opening the door to expansion across new locations and industries.

For RKd’s clients, the benefits are just as tangible: